Privacy Policy

1. Introduction

Welcome to Cupidify ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cupidify.app and use our services.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, username, and password when you create an account
• Profile Information: Profile picture, display name, and other information you choose to provide
• Payment Information: Billing address, payment method details (processed securely through our payment processors)
• Content You Provide: Photos, text, messages, and other content you upload to create your personalized templates
• Communication Data: Information from your communications with us, including customer support inquiries

2.2 Automatically Collected Information

When you access our Service, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, clicks, scrolling behavior, and navigation patterns
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy)

2.3 Information from Third Parties

We may receive information about you from:

• Social Login Providers: If you sign in using Google or other social platforms, we receive your name, email, and profile picture
• Payment Processors: Transaction confirmations and fraud prevention data
• Analytics Partners: Aggregated usage and demographic data

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Delivery

• Create and manage your account
• Process your orders and payments
• Provide, maintain, and improve our services
• Generate and host your personalized templates
• Send transactional emails (order confirmations, receipts, etc.)

3.2 Marketing and Advertising

By using our Service, you consent to our use of your information for marketing purposes, including:

• Sending promotional emails, newsletters, and special offers
• Displaying targeted advertisements on our platform and third-party platforms
• Creating lookalike audiences for advertising purposes
• Personalizing content and recommendations based on your preferences and behavior
• Retargeting campaigns across social media and advertising networks

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

3.3 Service Improvement and Analytics

• Analyze usage patterns to improve user experience
• Develop new features and services
• Conduct research and statistical analysis
• Train and improve our systems and algorithms
• Create aggregated, anonymized data for business insights

3.4 Legal and Security

• Comply with legal obligations and respond to legal requests
• Protect against fraud, abuse, and unauthorized access
• Enforce our Terms of Service and other policies
• Protect the rights, property, and safety of Cupidify and our users

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

Third-party companies that perform services on our behalf, including payment processing (Omise), cloud hosting (Supabase, Vercel), email services, analytics, and customer support.

4.2 Advertising Partners

We may share data with advertising networks and partners (such as Google, Meta/Facebook, TikTok) to deliver targeted advertising and measure campaign effectiveness.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Maintain business records
• Continue marketing activities (unless you opt out)

Content from expired rentals may be retained for a reasonable period to allow for repurchase or in anonymized form for analytics.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out: Opt out of marketing communications
• Data Portability: Receive your data in a portable format

To exercise any of these rights, please contact us at cupidifym@gmail.com. We will respond to your request within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

9. Children's Privacy

Our Service is not directed to children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: